Independent Service Provider Multi-Brand Printer Repair, Diagnostics & Maintenance
Mon – Sat: 8:00 AM – 8:00 PM info@printfix365llc.site
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Terms of Service

Operational guidelines, repair authorizations, warranties, and independent service agreements for PrintFix 365 LLC.

Independent Engagement Notice: PrintFix 365 LLC is an autonomous third-party provider and is not an authorized or licensed warranty depot of any original equipment manufacturer. By engaging our services, you contract an independent technician.

1. Scope of Agreement

By booking an online service session, approving an estimate, or enrolling in our 6-Month, 1-Year AMC, or Lifetime Maintenance plans, you agree to these Terms of Service of PrintFix 365 LLC (printfix365llc.site).

2. Service Authorization

You authorize our technicians to conduct diagnostic testing, configuration updates, firmware updates, and troubleshooting. Upfront itemized quotes are provided for approval prior to the confirmation of any specialized service.

3. Maintenance Agreement Rules

  • 1-Time Fixation: Covers single identified incident diagnostic and service with a 30-day service warranty.
  • 6-Month Plan: 2 scheduled preventive online tune-ups, priority emergency response, 60-day warranty.
  • 1-Year Plan (AMC): 4 quarterly comprehensive online tune-ups, unlimited emergency online support sessions with $0 extra fees, proactive network and driver maintenance.
  • Lifetime Maintenance Plan: $0 service labor for the device's operational lifespan, bi-annual online tune-ups, dedicated priority support. Transferable to replacement machine upon approval.

4. Independent Warranties

All completed labor is guaranteed against recurrence of the same diagnosed defect for 30 days (1-time repairs), 60 days (6-month plans), or the lifetime of the active AMC/Lifetime subscription. Defective parts installed by our technicians carry an independent 90-day parts replacement warranty.

5. Limitation of Liability

Our aggregate liability for any claim shall not exceed the total fees paid by you for the specific service or subscription in dispute. PrintFix 365 LLC is not liable for secondary damages or unprinted documents.

6. Contact Regarding Terms

For contractual questions, contact our operations desk at info@printfix365llc.site, billing department at billing@printfix365llc.site, or send written correspondence to 30 N Gould St Ste R, Sheridan, WY-82801.